Privacy Policy

Last updated: 18 October 2025

Welcome to Wirral Handyman (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://wirralhandyman.com or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and any other details you provide via our contact forms or by phone/email.

• Service Information: Details about your property, location, and the type of handyman service requested.

• Technical Data: IP address, browser type, operating system, referral source, pages visited, and date/time of visits (collected automatically through cookies or analytics tools).

• Communication Data: Records of correspondence between you and us.

2. How We Use Your Information

We use your personal data to:

• Provide, manage, and deliver our handyman services

• Respond to your enquiries or requests

• Manage bookings and send service confirmations

• Improve our website and services

• Comply with legal obligations

• Send updates or promotional offers (only if you have consented)

3. Legal Basis for Processing

We process personal data under the following legal bases:

• Contract: To provide the services you requested

• Consent: Where you have given explicit consent (e.g., marketing emails)

• Legitimate Interests: To improve services, maintain security, and manage enquiries

• Legal Obligation: To comply with applicable laws

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience and analyse traffic.
You can control or disable cookies through your browser settings.

We may also use Google Analytics or similar tools to collect anonymous usage data.

5. Data Sharing

We do not sell or rent your personal data.
We may share your information only with:

• Trusted service providers who assist in operating our website or delivering services (e.g., hosting, email platforms)

• Legal authorities, where required by law

All third parties are required to keep your data secure and use it only for the purposes we specify.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.
When no longer needed, we will securely delete or anonymise your data.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing or withdraw consent

• Request restriction of processing

• Request data portability

To exercise any of these rights, please contact us at [your contact email].

8. Data Security

We have implemented appropriate security measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Wirral Handyman
Email: wirralshandyman@gmail.com
Phone: 00447494911073
Website: https://wirralhandyman.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.